Texas Utility Help helping with past-due amounts

Texas Utility Help will cover past-due amounts PLUS future water and wastewater bills through September 30, 2023, at $85 per month.

If approved for water and wastewater assistance, Texas Utility Help will automatically send the applicant’s water and wastewater provider one payment equal to:

The applicant’s past-due balance (if any) PLUS
$85 per month for future bills, through September 30, 2023

Total future bills will depend on the payment issue date. For example, payments issued in January will include nine months of future bills. Payments issued in March will include seven months of future bill payments.

If you received water and wastewater assistance before January 2023: Texas Utility Help will automatically send a second payment to your provider for future bills for January through September 2023 (nine months) as a one-time lump sum of $765.

If you have questions, please call 1-855-566-2057 (toll-free). The call center is open Monday-Friday 8 a.m. to 6 p.m. CST. Help is available in multiple languages.

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